The Supply Chain Commerce Blog

by Manhattan Associates

Manhattan Exchange 2017: Themes and Highlights

Earlier this month, over 400 delegates from the retail, logistics and supply chain space descended on 8 Northumberland, London, for the second Manhattan EMEA Exchange event. Hosted by the fantastic Babita Sharma from the BBC, it was an insightful day for all. We’ve recapped the key themes and highlights of the day in case you […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Kurt Geiger excited about Manhattan Active Solutions

  This year, Manhattan Associates was selected by Kurt Geiger to help transform its retailing capabilities and support its growth into the future. We sat down with Giuseppe Guillot, Logistics & Systems Infrastructure Director at Kurt Geiger, to find out what progress it has made and how Manhattan has been supporting the retailer in achieving […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Let’s Get Virtual

There has been quite a lot of talk around Virtual Changing Rooms in the last few months. But have you ever used one? Are they really the next best thing? Our SVP EMEA Henri thinks that Virtual Changing Rooms should not only allow customers to fully immerse themselves in an experience historically exclusive to inside […]

Category: Retail

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Move over Millennials – are retailers ready for Gen Z?

Retail strategies have focused on attracting Millennials in recent years; but with Generation Z coming of age – as both employees and customers – retailers need to embrace the expectations of this ‘digital native’ generation. And it will be the retailers that are able to create a truly digitally enabled, end to end business model […]

Category: Retail

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The majority of shoppers are frustrated by inconsistent retail experiences

As retail continues to evolve in an ‘always on’ world, it is no secret that as consumers have become more digitally savvy and have learnt to expect more from the retail experience. Whether that is an enhanced online journey or more forward thinking in-store technology, they are expecting more from the shopping experience and they […]

Category: Retail

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Three Reasons Why Clienteling Isn’t a Luxury Anymore

Advancements in digital commerce have taken the idea of personalised customer experiences and expanded it well beyond the domain of luxury brands. This is especially true online where tailored product recommendations, promotional emails, retargeted ads and location-based mobile notifications are the norm. But in the typical brick-and-mortar store— the place where personalised selling began—digital personalisation […]

Category: Commerce, Retail

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