Commerce Trends

by Manhattan Associates

Let’s Get Virtual

There has been quite a lot of talk around Virtual Changing Rooms in the last few months. But have you ever used one? Are they really the next best thing? Our SVP EMEA Henri thinks that Virtual Changing Rooms should not only allow customers to fully immerse themselves in an experience historically exclusive to inside […]

Category: Retail

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The last mile of the in-store experience

  For online retailers, the last mile is generally known as the most critical part of the journey, where the goods make it to their final destination: the customer. Fail to meet customer expectations and reputation can be damaged.  In-store, that last mile is the Point of Sale experience – and the quality of this […]

Category: Commerce, Retail

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Tracking Profitability within Retail

Retailing has changed fundamentally over the past decade, with new channels, new entrants and some familiar names disappearing from the high street.  With customer shopping behaviour continually evolving, what does the future hold for the one quarter of retailers still not tracking customer profitability across channels? According to research from RSR, 27% of retailers cannot […]

Category: Commerce, Retail

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Do European retailers need to become more international?

They might stand shoulder to shoulder, but when it comes to cross-border commerce, Europe’s retailers are worlds apart. Whereas we’re seeing many UK companies developing effective models for expanding internationally, many of their continental European counterparts are operating with a more domestic-focussed approach. Why is this? Well, there isn’t one blanket answer for every country, […]

Category: Commerce, Retail

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Q&A with Henri Seroux on the retail landscape of Continental Europe

It’s been a tough 12 months for Continental Europe, with economic stagnation leading to price deflation and unsettling consumer confidence. But things are looking up in 2015, as higher than expected growth in the final quarter has led policymakers to predict greater spending for the year ahead. So how can European retailers benefit from the […]

Category: Retail, Supply Chain

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