Commerce Trends

by Manhattan Associates

Research Findings: Are you aligned with what your customers want?

What’s changed in 2018? Not a lot. 60% of consumers still know more than the store associate.  As digital transformation and the Amazon effect continue to impact every aspect of the retail arena, consumers have growing expectations around not only a brand’s ecommerce offering, but also the store environment and how the two channels integrate. […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Streaming Operations with Waveless Picking

Modern supply chain and logistics professionals are grappling with the most challenging environment that they have ever faced. They also have to operate sophisticated omni-channel distribution centres (DCs) that strive to satisfy around-the-clock customer demands. And while DCs have not traditionally been considered integral to customer retention, in today’s world they play a significant role […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Are you truly born to run… anywhere?

A cloud-native system will liberate your mission-critical processes from static legacy systems.  They can be accessed, run and updated virtually anywhere on the planet with an internet connection. We all know how important data is, without it we can’t make accurate informed decisions.  However, cloud-native functionally consolidates data from inventory, order management, customer transactions, omni […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain, Uncategorized

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Is omnichannel thinking jeopardising retail success?

Customers are channel blind – all they want is a good retail experience and they will come back for more. But retailers are still persisting with fragmented, omnichannel strategies that are not only damaging customer experiences but are undermining retail’s standing in the eyes of the consumer and actively encouraging consumer behaviours like discount only […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Cloud-native or cloud-enabled? Beware ‘cloudwashing’ and don’t be fooled!

Cloud-native or cloud-enabled? Beware ‘cloudwashing’ and don’t be fooled! If you read no further be sure your system is cloud-native and you will sail through seasonal peaks and troughs with ease. Black Friday will be anything but black for your retail organisation. Cloud-native systems are created for the web, are flexible, are elastically scalable, and will run anywhere there […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Do you want to win in the retail revolution?

It is common knowledge that the retail industry is in the full grip of a digital revolution thanks to the internet. With more and more people connecting to the internet every day and more communities embedding it into their culture, it is driving an unstoppable retail transformation from which there will be winners and losers. […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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The retail technology trends that will take 2018 by storm

As consumer expectations continue to rise in a fast-changing retail environment, retailers are always seeking new ways to succeed and with the pace of innovation increasing, it is fair to anticipate that retailers will continue to double down on technology deployments in the year ahead. Whether it’s next generation customer engagement, flexible checkouts or reimagining […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Highlights from Retail Week Live 2018

On the 7th and 8th March, retail leaders, business practitioners and industry experts descended on the Intercontinental Hotel at the O2 in London for two days packed full of insights into the world of retail. Once again, there were some high-profile speakers from the industry including Sky, Sainsbury’s Argos and Google. In case you missed […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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What Trends are Driving your Transport Management Solution?

We are constantly told to watch the market and keep ahead of the emerging trends but what exactly are the trends in the world of TMS? What changes are coming and what should you look out for? Consumer shopping habits are shaping the industry more than ever today.  With more of us doing smaller, more […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain, Uncategorized

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