Commerce Trends

by Manhattan Associates

Keeping The Customer Experience Spark Alive

It’s the month of romance and it’s all about love, relationships and showing your other half you care. So why shouldn’t the same apply in the world of retail? Let’s face it, customer experience has been a big buzzword for some time. For many consumers, it can be the difference between saying ‘I do’ to […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain, Uncategorized

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Have you seen Manhattan Associates’ new branding, Push Possible™?

Have you seen our new branding, Push Possible™? If you were at NRF this year you may have noticed a slightly different looking Manhattan Associates as we recently updated our branding. The new look promotes Push Possible and reflects our relentless commitment to innovation and our expanding suite of business offerings. We also wanted to […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain, Uncategorized

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Three New Year’s Resolutions Retailers should be making for 2018

Three New Year’s Resolutions Retailers should be making for 2018  With a new year, comes a new outlook on current processes and an opportunity to learn from the successes – and failures – from the previous 12 months. 2017 seemed to be the year of buzzwords in retail with topics like AI reaching their peak […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain, Uncategorized

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March of the Robots Yet to Gather Pace

The initial take up of warehouse automation has been limited due to nervousness around the changing market and the risks associated with investment. Many retailers have dabbled with put walls, pick to light technology and a more traditional MHE approach but there is still a long way to go in terms of full warehouse automation. […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain, Uncategorized

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One-Click Up-Sell or Cross-Sell on Store Pickup Orders is Now a Necessity

Retail, as an industry, is always changing, but today the advancement of digital and mobile innovation is creating disruption across the industry. The role of the store is evolving, shifting, and becoming more integral in the digitally-influenced buying journey. To adjust, store associate roles are transforming as they are being asked to do more than […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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The Rise of Machines

When one of the most significant thinkers of recent times – Stephen Hawking – urges caution regarding Artificial Intelligence and the rise of the robot economy, should organisations not take note? Yet in a challenging economy underpinned by ever rising customer expectations the combination of unprecedented efficiency with unparalleled personalisation is simply too compelling for […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Manhattan Exchange 2017: Themes and Highlights

Earlier this month, over 400 delegates from the retail, logistics and supply chain space descended on 8 Northumberland, London, for the second Manhattan EMEA Exchange event. Hosted by the fantastic Babita Sharma from the BBC, it was an insightful day for all. We’ve recapped the key themes and highlights of the day in case you […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Kurt Geiger excited about Manhattan Active Solutions

  This year, Manhattan Associates was selected by Kurt Geiger to help transform its retailing capabilities and support its growth into the future. We sat down with Giuseppe Guillot, Logistics & Systems Infrastructure Director at Kurt Geiger, to find out what progress it has made and how Manhattan has been supporting the retailer in achieving […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Three Reasons Why Clienteling Isn’t a Luxury Anymore

Advancements in digital commerce have taken the idea of personalised customer experiences and expanded it well beyond the domain of luxury brands. This is especially true online where tailored product recommendations, promotional emails, retargeted ads and location-based mobile notifications are the norm. But in the typical brick-and-mortar store— the place where personalised selling began—digital personalisation […]

Category: Commerce, Retail

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