Commerce Trends

by Manhattan Associates

The New Reality of Retail

The start of every year sparks speculation around “the latest thing”, the “must-have” or the “winning formula”. As customer expectations continue to grow at an unprecedented rate, retailers need to understand which areas to focus on if they wish to keep shoppers loyal. Consumers are only going to get more discerning. A majority of shoppers […]

Category: Commerce, Retail

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How Retailers Can Conquer Flash Demand

Today’s digital world has changed the game for retailers by putting more power in to the hands of their customers. This has allowed them to buy from pretty much anywhere they like and expect a super quick and seamless delivery. Throw in social media and the celebrity culture in to the mix, and suddenly a […]

Category: Commerce, Retail, Supply Chain

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Shipping Directly from Suppliers without Losing Control

Consumers don’t distinguish between channels; they want what they want when they want it, this is why the concept of endless aisle has gripped the imaginations of any retailer that trades in stores as well as online. And why drop ship has become more critical as an operational channel for retailers. In order to be […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Supply Chain and the Boardroom…..Do they Mix?

Admittedly I might have a very biased opinion on this. But how do they not? Fulfilment is becoming (if not already) the competitive battleground.  Retailers are pushing their last order times back further and further, challenging their rivals to do the same. Consumers are pulling the supply chain to them as they want their purchases […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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It’s a brave new world for retail

The tables have turned, putting your customer in the driver’s seat. “Omnichannel” or “Multichannel,” the point being your customers now decide how they want to buy your product and interact with your brand. How you respond will determine your future.  Your store inventory could be the answer. With the explosion in fulfilment options such as ship from store, […]

Category: Commerce, Retail

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Delivery isn’t just about logistics infrastructure

Customers are demanding – that’s a fact. More so now than ever. Having experienced shopping with ‘best of breed’ on-line retailers, they want their goods and they want them now. Times have changed and shoppers are more impatient than ever for their purchases – delivery times of two or three days are no longer acceptable. […]

Category: Commerce

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