Commerce Trends

by Manhattan Associates

One-Click Up-Sell or Cross-Sell on Store Pickup Orders is Now a Necessity

Retail, as an industry, is always changing, but today the advancement of digital and mobile innovation is creating disruption across the industry. The role of the store is evolving, shifting, and becoming more integral in the digitally-influenced buying journey. To adjust, store associate roles are transforming as they are being asked to do more than […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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The Rise of Machines

When one of the most significant thinkers of recent times – Stephen Hawking – urges caution regarding Artificial Intelligence and the rise of the robot economy, should organisations not take note? Yet in a challenging economy underpinned by ever rising customer expectations the combination of unprecedented efficiency with unparalleled personalisation is simply too compelling for […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Manhattan Exchange 2017: Themes and Highlights

Earlier this month, over 400 delegates from the retail, logistics and supply chain space descended on 8 Northumberland, London, for the second Manhattan EMEA Exchange event. Hosted by the fantastic Babita Sharma from the BBC, it was an insightful day for all. We’ve recapped the key themes and highlights of the day in case you […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Kurt Geiger excited about Manhattan Active Solutions

  This year, Manhattan Associates was selected by Kurt Geiger to help transform its retailing capabilities and support its growth into the future. We sat down with Giuseppe Guillot, Logistics & Systems Infrastructure Director at Kurt Geiger, to find out what progress it has made and how Manhattan has been supporting the retailer in achieving […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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The Profitable E-Commerce Order Fulfilment Challenge

  Hannah Watkins, Senior Consultant from Manhattan Associates shares her thoughts…. In an increasingly globalized supply chain landscape, the ability to provide efficient and effective e-commerce order fulfilment is still a high priority for many businesses. However by entering a competitive e-commerce arena, there are several significant challenges that must be overcome to also make e-commerce […]

Category: Retail, Supply Chain

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Top Tips in Succeeding in the Consumerisation of Wholesale Era

As well as buying wholesale products, customers are also shopping every day for consumer products like groceries, clothes and books.  They can have any product delivered whenever and wherever they want it.  And now they demand this kind of relationship with their suppliers as well; a relationship based on convenience. Here are some tips to help […]

Category: Customer Loyalty, Supply Chain

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How retailers can survive a summer of sport

Whether it’s Wimbledon, the upcoming Olympics or the hugely talked about UEFA European Championship, 2016’s summer months will be jam-packed with sporting activities captivating the globe. So what does this mean for the retailers targeting one or more of these iconic events? More sales, an increase in demand, high consumer expectation and next day, if […]

Category: Retail, Supply Chain

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The wholesale omni-channel challenge

It’s always a shame when a product can’t be sold, especially when it’s in stock, but in the wrong place. And in wholesale immediacy is pretty key, think of a plumber with a burst pipe or a restaurant with no eggs, suddenly it’s pretty serious if you can’t connect them to their needed item. Disappointed […]

Category: Commerce, Supply Chain

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