Commerce Trends

by Manhattan Associates

Q&A with Scott Fenwick on Omni-Channel Fulfilment

Omni-channel fulfilment excelled in 2014, but what can retailers still wanting to up their game in 2015 learn from those organisations already doing it successfully? Manhattan Associate’s Senior Director of Product Strategy, Scott Fenwick, shares his expert insight What were the major retailer challenges during 2014? Throughout the year we saw retailers trying to create […]

Category: Commerce, Retail, Supply Chain

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It’s time to change latitude: 4 omni-channel steps all retailers must take in 2015

It’s no surprise that omni-channel appeared in Gartner’s 10 most overused marketing words in 2014. By now, retailers are fully aware of the ease with which consumers hop between channels. However, knowing is one thing – reacting is quite another. While shoppers find it straightforward to blend digital and physical shopping, cross-channel activity has created […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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How Retailers Can Conquer Flash Demand

Today’s digital world has changed the game for retailers by putting more power in to the hands of their customers. This has allowed them to buy from pretty much anywhere they like and expect a super quick and seamless delivery. Throw in social media and the celebrity culture in to the mix, and suddenly a […]

Category: Commerce, Retail, Supply Chain

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Shipping Directly from Suppliers without Losing Control

Consumers don’t distinguish between channels; they want what they want when they want it, this is why the concept of endless aisle has gripped the imaginations of any retailer that trades in stores as well as online. And why drop ship has become more critical as an operational channel for retailers. In order to be […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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Supply Chain and the Boardroom…..Do they Mix?

Admittedly I might have a very biased opinion on this. But how do they not? Fulfilment is becoming (if not already) the competitive battleground.  Retailers are pushing their last order times back further and further, challenging their rivals to do the same. Consumers are pulling the supply chain to them as they want their purchases […]

Category: Commerce, Customer Loyalty, Retail, Supply Chain

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GUEST BLOG: Learning & Development within Supply Chain Today

Stephanie Crowe, Senior Director Global Learning & Development, Manhattan Associates Employees must multiply their competencies to keep up with today’s supply chain.  The reality is that supply chain has changed.  It’s not even a “chain” anymore – it’s a network, of suppliers, distributors, facility types, forms of replenishment, cycles of supply, types of demand, the […]

Category: Supply Chain

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