Commerce Trends

by Manhattan Associates

How do I get my customers on my side?

As a retailer, from time to time it is essential to take a step back and consider the pressures on a customer. Work, family, hobbies and other commitments make it harder and harder for them to actually get out to the shops. The result is that customers demand more. Speed is essential and accuracy a […]

Category: Supply Chain

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How to satisfy your customer loyalty cravings

It is very evident that our shopping habits are changing. To ensure prolonged customer loyalty, shoppers expect to be waited on hand and foot. Increased competition and an economically turbulent environment have banished any air of complacency that hung over the British high street. Retailers must provide a seamless shopping experience for their customers, whether […]

Category: Customer Loyalty, Retail

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