Commerce Trends

by Manhattan Associates

Are you truly born to run… anywhere?

A cloud-native system will liberate your mission-critical processes from static legacy systems.  They can be accessed, run and updated virtually anywhere on the planet with an internet connection.

We all know how important data is, without it we can’t make accurate informed decisions.  However, cloud-native functionally consolidates data from inventory, order management, customer transactions, omni and supply chain systems into one single version of the truth – available to everyone, wherever they are, however they choose to access it!

Harnessing big data from the wider world, social listening and the weather reports, as just two examples, is shaping retailer decisions all the time, it’s no coincidence that everything you need for a perfect BBQ is in your supermarket just before a hot spell.  Cloud-native solutions have elastically scaleable storage and computing to make use of big data.

Have you worked at home lately? Most people do these days and with seamless access to information from shared drives and cloud computing.  There is no impact on their productivity or ability to collaborate because cloud-native solutions run anyway and are available anywhere.

The user benefits are underpinned by many benefits to organisations as a whole.  Cloud-native systems are easier to manage from a budgetary perspective as they are predictable.  Costs are spread, paid at regular intervals, and include all upgrades.  They also free up IT staff for more value adding activities as they no longer need to ‘keep the lights on’.

A single cloud-native system is made up of many microservices, like building blocks, and this make upgrades seamless and instantaneous and there is no need for downtime at all.  Therefore, cloud-native systems run anywhere, are available everywhere, and available at all times.

Losing data in a fire or flood or any way for that matter is an organisations worst fear. Cloud based services have backup and recovery models as standard procedure and suddenly the likelihood of losing data becomes much reduced.

In essence, the power of centralised and readily available data is not to be underestimated.  The single fountain of knowledge provides for increased collaboration, reduced costs, increased flexibility and functionality which leads to increased competitiveness, agility and more resilience against disasters!

It makes us wonder what we will say about traditional in-house data centers.  In a short time, I’m sure that we will look back nostalgically at them, in the same way we reminisce about life before we were liberated by the mobile phone.

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